Warranty and Guarantee :The machine with 24 months warranty, if there is something flawed with it, please touch us with out hesitation Policies :1) We should not accountable for any custom obligation or import tax. and never accountable for tradition clearance factor on any country. 2) Please touch us when you are no longer convinced with the thing after get maintain of it, don&;t leave the negative suggestions or neutral feedback with none communication. We can remedy all problems you meet. 3) All emails can be replied within 24 hours, once you attracted to our machine, please contact us directly, shall we provide the superb machine inside practical price. 4)Buyers must investigate package / goods carefully before signing receipt of goods. If there could also be any damages, please do not signal it and get in touch with your native TNT / DHL / Fedex OR please touch with us within 24 hours. Brand:PBOBPPlease note:1,If you select cargo via plane / overseas express, refrigerant will been eliminated before shipping, since it is forbidden on the plane. So, you wish fill the refrigerant earlier than using, more details, we will let you know once you obtain the machine. 2, After a long period transportation transfer, will inevitably bring about the refrigerant reflux and different phenomena, if the new purchase ice cream machine, please put the recent machine flat at the surface 12 hours before using.