Warranty and Guarantee : The machine with 24 months warranty, if there is something wrong with it, please contact us without hesitation. Other Policies : 1) We aren't chargeable for any culture duty or import tax. and never answerable for tradition clearance component on any country. 2) Please contact us if you are not convinced with the item after achieve it, don't depart the dangerous suggestions or neutral feedback with none communication. We can solve all problems you meet. 3) All emails would be spoke back within 24 hours, whenever you drawn to our machine, please contact us directly, we could give you the splendid machine within realistic price. 4)Buyers should investigate package / goods closely before signing receipt of goods. If there could also be any damages, please do not signal it and make contact with your native TNT / DHL / Fedex OR please touch with us within 24 hours. Brand:PBOBP Please note: 1,If you select shipment by technique of plane / international express, refrigerant will been removed earlier than shipping, because it is forbidden at the plane. So, you wish fill the refrigerant earlier than using, extra details, we can inform you once you acquire the machine. 2, After a long period transportation transfer, will inevitably result in the refrigerant reflux and assorted phenomena, if the new buy ice cream machine, please put the recent mechanical device flat at the surface 12 hours before using.