When will my order be shipped?

If your order is in the Approved status, that means the seller is already preparing the purchased product for dispatch. As a rule, our merchants have 11 to 15 days to ship a package. In case they fail to do that, the order will be refunded automatically.

But if it's been more than 15 days and none of this happened, make sure to let our support team know — they'll sort it out on the spot.