QAQ1: Why so cheap? Due to long-distance shipping, some outer packaging may perhaps even be damaged. The electric toothbrush handle is discounted on the market separately from the HX9903 set. It&;s the main unit from the set, repackaged for delivery. A few items can have minor scratches at the body; please refrain from purchasing if it's a concern. Q2: Is it a fresh product? The electric toothbrush, brush heads, and charger are all model new, unused long-established products. You can purchase with confidence. Q3: Is there a warranty? We present a one-year shop warranty. If there are any high quality problems upon receiving the product, please contact us for a replacement. Q4: Why did I acquire the electrical toothbrush and not using a power, not able to start? After lengthy shipping, a couple of toothbrushes may have depleted batteries. In such cases, you should fee the toothbrush for 12 hours without shifting it. Note that after the electric toothbrush is absolutely out of power, the charging indicator mushy won&;t turn on, nevertheless it won&;t impact charging. Q5: How lengthy can the electric toothbrush be used? For electric toothbrushes without Bluetooth function, a complete charge can last 20-30 days. For these with Bluetooth function, which can connect with the Sonicare APP, a complete fee can final 7-15 days. This relies on own utilization time and frequency. Q6: Model questions Specific units of electric toothbrushes may well fluctuate by means of region. Please seek advice from our product descriptions for details. All images are taken by way of us for authenticity ListThe Philips Sonicare HX9903 Electric Toothbrush total set items included: - Toothbrush handle*1 - Toothbrush head*2 - EU standard charger*1Philips Sonicare&;s improved acoustic technologyPhilips Sonicare&;s improved sonic know-how sprays pulsed water between teeth, and its brushing vibration project can cause plaque to split and remove, attaining splendid each day cleaning outcomes deep cleaningOur Deep Clean mode means you would genuinely discuss specific areas, paying them more attention. We’ve combined our unique brush head motion with an extended three minutes of brushing time so your tooth get a very deep clear modes to bathe your wayWith DiamondClean, you get a extremely refreshing clean every day. Our five modes conceal all of your brushing needs; Clean mode – for distinctive every single day cleaning, Gum Care – to softly rubdown gums, Deep Clean – for an invigorating deep clean, Sensitive – for completely satisfied but nice cleansing of sensitive gums, and White – the finest mode to remove floor stains.