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Transaction•if the customer can't discover an identical product, the customer can ship us the product and model, and we're able to present it for you.• After installation, if now not working, please contact us as soon as possible, and our engineers might help you remedy the problem.• at the time of delivery, please confirm the correctness and completeness of the goods. If the products are incorrect or damaged, please refuse to sign and make contact with us.• 100% new that means new product.• Our electrical parts voltage is 220 V, if your nation voltage is different, please touch us• Warranty:3 months guarantee, substitute and warranty. The customer shall pay for the transportation despatched back• the default delivery is Buydo common delivery.• if you want diversified transport methods, please contact us, we will give you the following shipping methods :DHL, EMS, UPS, FEDEX• Customer delight is important for us. Please dont depart any neutral or destructive suggestions before touch us suggestions isn't the excellent strategy to solve any problem. We can work together to solve any dispute.• Your five celebrity suggestions is our motivation, looking ahead to nice feedback!Thank you very much!