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Transaction•if the customer cannot discover the same product, the customer can ship us the product and model, and we are able to provide it for you.• After installation, if now not working, please touch us as soon as possible, and our engineers can help you remedy the problem.• on the time of delivery, please verify the correctness and completeness of the goods. If the products are flawed or damaged, please refuse to sign and call us.• 100 percent new which means new product.• Our electric features voltage is 220 V, in case your country voltage is different, please touch us• Warranty:3 months guarantee, replacement and warranty. The customer shall pay for the transportation despatched back• the default shipping is Buydo steady delivery.• whenever you would like various transport methods, please touch us, we can give you the following transport methods :DHL, EMS, UPS, FEDEX• Customer pride is critical for us. Please dont depart any neutral or unfavourable suggestions before touch us feedback is not the supreme option to solve any problem. We can interact to unravel any dispute.• Your 5 movie star feedback is our motivation, browsing forward to nice feedback!Thank you very much!