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Transaction•if the client can not discover an analogous product, the shopper can ship us the product and model, and we're able to reward it for you.• After installation, if no longer working, please contact us as quickly as possible, and our engineers mean you can remedy the problem.• on the time of delivery, please confirm the correctness and completeness of the goods. If the products are mistaken or damaged, please refuse to sign and phone us.• one hundred pc new that means new product.• Our electric elements voltage is 220 V, if your country voltage is different, please contact us• Warranty:3 months guarantee, replacement and warranty. The customer shall pay for the transportation sent back• the default delivery is Buydo common delivery.• if you would like different transport methods, please contact us, we're able to give you the following shipping tips :DHL, EMS, UPS, FEDEX• Customer delight is important for us. Please dont go away any neutral or destructive suggestions before touch us suggestions isn't the ultimate method to solve any problem. We can work together to unravel any dispute.• Your five famous person feedback is our motivation, browsing ahead to nice feedback!Thank you very much!