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Warranty and Guarantee :The machine with 1 years warranty, if there's something fallacious with it, please contact us without hesitation.(MENG)Please note:1,If you choose shipment by way of airplane / foreign express, refrigerant will been removed before shipping, because it is forbidden at the plane. So, you need fill the refrigerant before using, extra details, we are able to inform you once you acquire the machine. 2, After an extended period transportation transfer, will inevitably result in the refrigerant reflux and different phenomena, if the hot buy ice cream machine, please put the recent mechanical device flat on the surface 12 hours earlier than utilizing Policies :(1) We aren't chargeable for any tradition responsibility or import tax not responsible for culture clearance factor on any country. (2) Please touch us when you are not convinced with the thing after obtain it, don&;t depart the detrimental suggestions or impartial feedback without any communication. We can remedy all issues you meet. (3) All emails could also be replied inside 24 hours, once you attracted to our machine, please contact us directly, shall we provide the best machine within sensible price. (4) All mechanical device size and weight measured by technique of our hands,maybe have some deviation,please don&;t minds (5)Please be certain that the mechanical device packaging challenge is good before you signal the goods (6)If you can't desire your country and make price simply contact me. (7) The payment of our loose transport products is aimed at maximum countries, and about a distant countries should pay extra freight.