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Welcome to ATOMSTACK Store Delivery period: 1. Under normal shipping conditions, Asia/Europe/North America/Oceania countries can arrive 6-9 working days after shipment. 2. Under normal shipping conditions, South America/Africa/Antarctica can be reached within 15 working days after shipment. (As there is no dhl, fedex, tnt, ups to Russia, we will deliver to your door via Russian-Chinese special line, the delivery time is about 25 days) Please note that! 1. free delivery does not mean duty free. It is well known that import duties are levied in each country/region on imported high value goods. 2. The seller ships via courier: such as DHL/UPS/FedEx. About Maintenance: 1.All machines have 13 months warranty against manufacturing defects,buy it with confidence. If any breakdown, send us the working video, we shall offer solutions for you. 2.If the item was damaged during transportation or cannot be used normally, pls do not hesitate to contact us and provide us the photos and working video, we will give a partial refund or send the spare parts for free. Please feel free to contact customer service if you have any questions Product Description: 【Super high power】 World's first 20W optical power laser engraver. The laser output power soars up with the latest generation of four 6W laser coupling technology, is able to cut off 12-15mm thick tungsten board as well as the 8mm thick black acrylic board with only one pass, and even cut the 0.05mm thick stainless steel sheet. 【F30 Pro upgraded air assit kit】The product comes standard with the F30 Pro upgraded air assit kit: the cutting capacity is greatly improved, as well as the cutting accuracy and quality is optimized to a considerable extent. 【32-bit motherboard & 256-bit color scale】Newly upgraded Atomstack self-developed 32-bit motherboard: built-in 256-bit color scale, achieving the finer engraving result and higher contrast effect. Now your projects are no longer in black only! 【Precise scale lines axis】There are precise scale lines on the X-axis and Y-axis to facilitate quick length measurement. 400x400mm large area engraving interval. 【Newly designed laser】the new S20/A20/X20 laser has a built-in tool-free focusing module as well as a built-in air-assist system, enjoy the concise beauty and cordless freedom. 【Upgraded compression spot coupling technology】 ultra-fine laser focus area is reduced to 0.08*0.1mm, high-density laser can easily cut 25mm thick wood, 30mm thick black acrylic;can directly engrave mirror stainless steel metal, ceramics, glass, and engraving &The cutting speed is 40% higher than the ordinary model, which can be comparable to the effect of the 300W CO₂ laser engraving machine. 【Atomstack self-developed mobile phone APP】Atomstack self-developed mobile phone APP is now available in major Android application markets and Apple For APPstore (The APP is downloadable via scanning the QR code from the manual as well). Mini size and multi-function. 【The new filter panoramic glass eye protection】 the panoramic filter glass protective cover plays a very good role in protecting your eyes, filtering 97% of the ultraviolet light, you and the people around you do not need to wear goggles, you can also watch laser engraving . 【Upgraded high-performance fixed-focus laser】no need to adjust the focus before engraving;The focal spot area of the new laser is only 1/3 of the spot area of other ordinary lasers, new laser combine precision engraving and high energy cutting at the same time. The laser power of the fixed-focus laser is more stable than the zoom laser. 【Wide compatibility】The machine can be compatible with various mature engraving software, such as LaserGRBL, LightBurn, support Win XP / Win 7 / Win 8 / XP / Win 10, and also support For MAc system (LightBurn), engraving file format supports NC, BMP, JPG, PNG, DXF etc. 【Integral screw rod】 The machine uses an integrated screw rod instead of a combined coupling. The stepping motor and the screw rod are integrated, which makes the movement of the laser more precise and the coupling more durable. 【New laser with knob】 It is more convenient and quick to adjust the height of the laser. 【Support offline engraving】 ATOMSTACK S20/A20/X20 PRO configures the terminal control panel, supports offline engraving, you can carry out engraving work anytime and anywhere without being restricted by the computer. 【Mergency stop button】In the event of an unexpected situation, stop the machine at any time to make the engraving safer 【Expandable engraving size】modular design of the body mechanism, only need to replace the frame components, you can get 400*850mm super large engraving size Product Certifications Applicable materials Packing & Delivery By Express—Door to Door For small orders or samples, air express couriers are adopted. The choice of courier will vary from country to country.DHL,UPS,FedEx, Aramex are available for most countries, while China EMS is only available for certain countries. Delivery time is usually around 6-10 days by DHL, UPS, FedEx, Aramex and 10-20 days by EMS. Air Shipment—Door to AirportAir Shipment—Door to AirportAir Shipment—Door to AirportAir Shipment—Door to Airport For medium and urgent orders, bulk air shipping is available. You can have your forwarder to help you collect the goods at your airport. The price caused by air shipment is much better than by express and the delivery time is usually around 6 days to your local airport. By Sea—Warehouse to Seaport For large order, we recommend sea shipping. Although it takes longer time usually 15-35 days to your local customs, it is the most economical way to reduce shipping cost. FAQ Q:How's the cut and carving? The machine's new, but I don't know how to handle it A:hello. You can contact our online customer service for detailed consultation. Q: How long can i get it after payment done ? A: usually within 48 hours sent out after receive the payment, weekend and holiday will be a little delay .we provide free express shipping,about 6-10 days to door. Q: Can I adjust the laser power? A: yes ,can adjustable. Q:New ATOMSTACK X20 PRO 130W Laser in the description informs 20W, wouldn't it be 130W? A :The total power of the machine is 130W, and the laser power is 20W. Q: Does this machine need to be assembled when I received it? A: This machine comes as a kit You need to assemble it yourself All tools and part are included in the kit. Q:I can't assemble the product. Do you have a manual? A:Yes, we have instructions in many languages in the package. Q:Hello, does she cut acrylic? If so, what's the maximum thickness she cuts? A:Yes. about 10mm Acrylic. Cutting Times about 1 min. Note *Do NOT operate laser without eye protection 。 *When the laser engraver is working, the operator should not leave it alone, just in case the materials being carved catch fire。 *Please set up laser engraver in the fireproofing area, with good ventilation。 *Please keep minors (especially kids younger than 14 yours old) away from this laser engraver. Minors of any age should not use this laser without direct Adult supervision and proper eye protection。 *Please do not touch the laser beam with your hands or any other objects you do not wish to engrave/burn/cut. Serious physical harm is possible if used improperly。 *Please avoid strongly impact on the machine。 *Use the laser engraver in a room that can be closed by a door and ensure that neither laser beams nor stray light can penetrate through the windows。 *While using the laser engraver, use door signs or a warning light on the door that indicates the laser engraver is in operation。 *Please do not touch the heat sink, when the laser engraver just stop working, it may scald your hands。