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Warranty and Guarantee :The machine with 24 months warranty, if there is something fallacious with it, please touch us without hesitation.(xi)Other Policies :1) We should not liable for any culture obligation or import tax. and never answerable for custom clearance aspect on any country. 2) Please contact us while you are not satisfied with the item after achieve it, don&;t depart the damaging feedback or impartial suggestions with none communication. We can solve all disorders you meet. 3) All emails could be spoke back inside 24 hours, whenever you attracted to our machine, please touch us directly, shall we give you the perfect machine within sensible price. 4)Buyers must examine equipment / items closely earlier than signing receipt of goods. If there could also be any damages, please do not sign it and get in contact with your native TNT / DHL / Fedex OR please contact with us inside 24 hours. Brand:JAFFAPlease note:1,If you choose shipment through means of plane / overseas express, refrigerant will been eliminated earlier than shipping, because it is forbidden on the plane. So, you wish fill the refrigerant before using, more details, we will tell you when you receive the machine. 2, After an extended era transportation transfer, will inevitably result in the refrigerant reflux and assorted phenomena, if the new buy ice cream machine, please put the new machine flat on the surface 12 hours before using :1, If you choose "Seller&;s Shipping Method" or “EMS”, we're able to help you to rearrange the cargo by way of sea and transport to your nearest seaport! If transport via manner of sea, our provide relies at the CFR trade terms! That means, after arriving destination seaport, the client deserve to pay the vacation spot port expenses (such as terminal dealing with charges, documents charges, garage charges, ect), tax to do the customs clearance and decide up the goods. 2, If you choose shipment "By Fedex / TNT / UPS / DHL", we are able to ship the machine by way of explicit delivery, door to door service.