1:To Germany customersPlease let us know your EORI number if you wish to deliver by means of means of FedEx or TNT . Without them, lets only via DHL, Hong Kong put up or China Post ! 2 :To Russian customersPlease depart the complete call (at least 3 words) , adding first name, center name and last name, in any other case Russian Post won't releases the parcel and return to China !And if you wish to choose Cainiao Heavy Parcel Line to ship,please leave your Tax Number. 3:To Brazilian customersIf you would like deliver via FedEx, DHL, TNT, UPS, please inform me your tax quantity ( CPF or CNPJ ). Without it, customs will go back items to China . 4:To Ukraine, Belarus customersIf you select to deliver by way of China Post(especially Ukraine, Belarus ), please wait patiently, it is considerably slow, a minimum of will take about 30 days . 5:For Some Products,Like buy a brand new vehicle it's going to has some smelling,it&;s permanently regular situation, when you utilizing at the start it might have some smelling even slight smoke comes from motor, but don&;t worry, that since the new motorgets heating up lubricant which lined on coils, it'll is going away after few more times use. Thanks on your attention. 6:We can deliver the four kinds plugs as below, so please examine and choose like minded plugProduct parameterVoltage: 220VPower: 1200WBaking pan design: suspension typeInner diameter of higher cover: 255mmInner diameter of backside plate: 260mmLower plate depth: 16mmSize: 319*255*105mmProduct advantages1. Non-stick coating, clean to clean2. One-key operation, clear to use3. Safety buckle, save space4. Anti-scalding handle, elevate the lid and not burn your palms Shipping Information1 can ship the parcel by means of China Registered Mail Post or HongKong Registered Post Air Mail,e-Packet,China Express or China EMS,DHL,Fedex,UPS.. countries can get hold of the parcel within 15~35 enterprise days transport via China Registered Mail Post or HongKong Registerd Post Air Mail or e-Packet,Fedex,UPS transport may delivery the parcel throughout 1~8 enterprise days for many countries shipping usually takes 7~15days venture days,(The deal shipping date reckoning on the explicit of shopper personal country) Malaysia Shipping China Post Ordinary Small Packet Plus Both with out the monitoring information you haven't obtained your parcel inside 30 days after parcel shipped out,please contact with us would track the shipment and are available back to you as soon as possibe with respond target is guest satisfaction~!7 Duties/ Tax Fee/ Charges will not be included in price of factors or Shipping Fee,These Charges are the buyers&; duty the orders ususally can be shipped out within three venture days after commission receiving cleanred QQ: How do I pay for my purchase?A: We settle for Credit Card, TT remittance, Western Union, MoneyGram and the other payment methods. If you have challenge in making payment, please touch with us for help: Is there any warranty for the goods I bought?A: We reward twelve months guarantee yet all transport costs must be paid via customers: I received the parcel broken,What can I do now?A: Please touch with us first,We can give you the decision at once.(Do now not open any dispute or give me any damaging suggestions first.)Q: I am a reseller want to purchase many pieces of your item,what&;s the wholesale price?A: Hi, thank you in your inquiry,if you would like to purchase vast quantity,please ship electronic mail to us, we're able to provide the best price,thank you!About feedbackAll the nice feedbacks are favored you're satisfied with our service and products, please go away us a good feedback. It is the most important for us you have any issue once you received the parcel, please touch us first rather than go away unfavorable feedback. Just a harmful or impartial feedback won't solve the problem.