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FAQ
FAQ
Q1. Are you manufacturer or trading business?
A: We are professional manufacturer of Gel and Memory Foam product with more than 300 workers, and occupied about 6000 square in Shenzhen district,Guangdong.China.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, DDP.
Q4. How about your delivery time?
A: Generally, it will take 7 to 20 days after receiving your advance ]payment. The specific delivery time depends on the items and
the quantity of your order.
Q5. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.