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Transaction•if the client can not find out a matching product, the client can send us the product and model, and we are able to gift it for you.• After installation, if now not working, please contact us as quickly as possible, and our engineers assist you to resolve the problem.• on the time of delivery, please verify the correctness and completeness of the goods. If the goods are wrong or damaged, please refuse to signal and phone us.• 100 percent new which means new product.• Our electrical elements voltage is 220 V, in case your nation voltage is different, please contact us• Warranty:3 months guarantee, substitute and warranty. The customer shall pay for the transportation despatched back• the default shipping is Buydo usual delivery.• if you want other transport methods, please touch us, we are able to provide the following transport methods :DHL, EMS, UPS, FEDEX• Customer pride is significant for us. Please dont leave any neutral or unfavourable feedback before touch us feedback is not the ideal way to remedy any problem. We can work together to unravel any dispute.• Your 5 star suggestions is our motivation, searching forward to nice feedback!Thank you very much!