Shipping Terms We warrantly to bring out within 48 hours after price affirmation (except Holiday) ship the item to you as gift. Our shipping charges consist of the cost of shipping, handling, packaging and linked manpower costs. We bring to international from china. Delivery time is approx. 14 to 20 business days (excluded Saturday Sunday, Public Holiday) to most US/UK/AU destinations Please contact us If you do not achieve over above business days,we will resolve this situation in a totally short time. For item's safety, insurance is very recommended. International Buyers Note 1.Import duties, taxes and costs should not included in the merchandise commission or shipping charges. These fees are the customer ' s responsibility. 2.Please talk to your country's customs office to set up what these extra expenses could be before bidding/buying. 3.Dimensions of exact product may be slightly varied from our description because of use of alternative measurement tools. 4.Notice for Customer from Russia Please ensure you provide us with your FULL NAME when place order, in another case your parcle can't be delivered. 5.Notice for Customer from Brazil Please reward us together with your CPF NUMBER when position order. 6.To Buy the Faucet Customer Notification If you purchase the tap contains hoses, hose specification for 1/2” via technique of default,standard size. If you would like US 3/8 " or UK 3/8" size of the hoses, please depart a message in the order. Payment We accept Alipay, West Union, Escrow,etc. Payment should be made within 3 days of order. If you can not checkout straight after public sale close, please look forward to a few minutes and retry Payments ought to be accomplished within 3 days. About Warranty All item are beneath 5 year warranty. (Excluding the accessories). We provide unfastened fix provider for top of the range difficulty in first year after purchase, advert visitor pay 2 methods transport cost. The spare facets and equipment will not be below warranty. If the item is defective on its arrival, the shopper has three days to from the receipt date to modify a brand new one. We just pay a technique shipping charge from China to you, and we will reship the changed one to you through China air mail. Please ensure all items aren't any damage and in resalable situation when we get hold of it. Please additionally supply nice proof of positive problem. Please must investigate the equipment on its arrival in front of the courier. If you discover the parcel is damaged or the device is broken, please refuse to signal the parcel and converse to us ASAP. We additionally choose your evidence from the delivery corporation that the parcel is broken on its arrival, after which we are able to claim back the shipping corporation for compensation. Otherwise we do not settle for any claims for reimbursement from the buyer. Feedback DSRs We rely on our repute and customer satisfaction to succeed, Your suggestions and DSRs are ultra primary to us as larger DSR scores influence our search placement on alibaba. If you want my goods please depart me pleasant feedback and five megastar DSR rating " " action may help us present our milk and bread . I will do an identical for you we've not given you cause ample for 5-star grades on every single DSR then please let us know how we are able to earn your 5-star ranking before submitting your scores! Return Refund As a responsible seller, we warrantly unfastened replace or complete refund, if item is defective. Valid era is 30 days from the day of placing order, so please tell us about defect upfront when you find out it. We will refund you if the article is not as described or damaged in transportation. You can return it within 7 days after receipt. But shipping fee is not refundable. The item ought to be returned to us in its ordinary situation via mail with tracking number. Any question you desire to ask ,welcome to electronic mail to me Contact us All emails could be answered within 24 hours. If you do not achieve our reply, please kindly re-sent your e mail and we can reply you as quickly as possible you e mail us and don't pay attention a reply, please electronic mail again within the course of the alibaba are handled inside 24 hours on enterprise days. We paintings from Monday to Friday normally.(Except public holidays) Please touch us before leaving detrimental or impartial feedback. We will paintings with you to solve any problem.