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Using way: 1. Wait 20 seconds after beginning until the blue gentle stop flashing,Then beginning working. Because the robot choose 20sec to find the glass plane. 2. Binding the security rope when using, Prevent falling from excessive altitude. 3. Spray some water on the edge of the Mop when working, will be greater effect. 4. When you got the item, please touch us if you have any questions, we're ready to solve it for you. (When you don't know use it, I will provide you with answer and ship you an operation video) If you like the short delivery favor the Russian and Spain warehou. If you select DHL / Seller's Shipping Method / Rets-Express China to carry it, you can be charged customs clearance and taxes for something obtained online. Buyers are liable for tradition taxes. This price isn't including the tradition tax. when you have definite requirement, please depart a message when position order, or touch us.