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Warranty and Guarantee : The machine with 24 months warranty, if there's something flawed with it, please touch us without hesitation.(xi) Other Policies : 1) We will not be liable for any custom responsibility or import tax. and not responsible for tradition clearance thing on any country. 2) Please contact us while you're now not convinced with the thing after obtain it, don't depart the detrimental suggestions or impartial suggestions with none communication. We can solve all issues you meet. 3) All emails can be replied within 24 hours, when you interested in our machine, please contact us directly, shall we provide the best machine within sensible price. 4)Buyers should inspect kit / items carefully earlier than signing receipt of goods. If there could also be any damages, please don't signal it and contact your local TNT / DHL / Fedex OR please touch with us within 24 hours. Please note: 1,If you select cargo by way of airplane / foreign express, refrigerant will been eliminated before shipping, since it is forbidden at the plane. So, you wish fill the refrigerant before using, more details, we are ready to tell you once you get preserve of the machine. 2, After an extended period transportation transfer, will inevitably result in the refrigerant reflux and diversified phenomena, if the new buy ice cream machine, please put the hot machine flat on the surface 12 hours earlier than using.