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Warranty and Guarantee : The machine with 24 months warranty, if there's something fallacious with it, please touch us with out hesitation. Other Policies : 1) We will not be answerable for any custom responsibility or import tax. and not liable for culture clearance thing on any country. 2) Please touch us while you are now not satisfied with the thing after obtain it, do not go away the damaging feedback or impartial feedback with none communication. We can clear up all disorders you meet. 3) All emails would be replied inside 24 hours, while you interested in our machine, please contact us directly, shall we give you the high-quality mechanical device inside reasonable price. 4)Buyers must examine package / goods carefully earlier than signing receipt of goods. If there may be any damages, please do not sign it and make contact with your local TNT / DHL / Fedex OR please touch with us within 24 hours. Brand:PBOBP Please note: 1,If you select cargo through plane / overseas express, refrigerant will been removed earlier than shipping, since it is forbidden at the plane. So, you wish fill the refrigerant earlier than using, more details, we are ready to tell you once you obtain the machine. 2, After a protracted period transportation transfer, will inevitably bring about the refrigerant reflux and different phenomena, if the new buy ice cream machine, please put the hot mechanical device flat on the surface 12 hours before using.