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Warranty and Guarantee : The machine with 24 months warranty, if there is something fallacious with it, please touch us with out hesitation.(xi) Other Policies : 1) We aren't answerable for any custom obligation or import tax. and never answerable for custom clearance aspect on any country. 2) Please contact us when you are not satisfied with the item after get hold of it, do not depart the unfavorable feedback or neutral feedback without any communication. We can remedy all disorders you meet. 3) All emails will be replied inside 24 hours, once you interested in our machine, please touch us directly, we could provide the ideally suited mechanical device inside realistic price. 4)Buyers must examine kit / goods intently earlier than signing receipt of goods. If there may be any damages, please don't sign it and make contact with your local TNT / DHL / Fedex OR please touch with us inside 24 hours. Brand:SYILIU Please note: 1,If you choose shipment by way of plane / international express, refrigerant will been removed before shipping, since it is forbidden at the plane. So, you would like fill the refrigerant earlier than using, extra details, we are able to let you know once you acquire the machine. 2, After an extended period transportation transfer, will inevitably bring about the refrigerant reflux and other phenomena, if the recent buy ice cream machine, please put the recent mechanical device flat on the floor 12 hours earlier than using.