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Warranty and Guarantee :The mechanical device with 24 months warranty, if there's something improper with it, please contact us with out hesitation.(xi)Other Policies :1) We usually are not liable for any custom responsibility or import tax. and never liable for tradition clearance factor on any country. 2) Please contact us if you are no longer satisfied with the article after obtain it, don&;t depart the destructive suggestions or neutral feedback with none communication. We can remedy all problems you meet. 3) All emails can be replied within 24 hours, everytime you attracted to our machine, please contact us directly, shall we give you the ultimate machine within realistic price. 4)Buyers must inspect kit / items closely earlier than signing receipt of goods. If there's any damages, please don't sign it and phone your local TNT / DHL / Fedex OR please touch with us inside 24 hours. Brand:LEIBINPlease note:1,If you choose shipment through plane / abroad express, refrigerant will been eliminated before shipping, since it is forbidden on the plane. So, you need fill the refrigerant earlier than using, extra details, we can tell you once you get maintain of the machine. 2, After a protracted era transportation transfer, will inevitably bring about the refrigerant reflux and different phenomena, if the recent purchase ice cream machine, please put the recent machine flat on the floor 12 hours before using.