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1:To Germany customersPlease tell us your EORI number if you wish to ship through means of FedEx or TNT . Without them, lets solely by way of DHL, Hong Kong submit or China Post ! 2 :To Russian customersPlease leave your complete name (at least three words) , including first name, middle call and final name, in every other case Russian Post won't releases the parcel and go back to China !And if you want to favor Cainiao Heavy Parcel Line to ship,please leave your Tax Number. 3:To Brazilian customersIf you choose to deliver by way of FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will go back items to China . 4:To Ukraine, Belarus customersIf you select to deliver via China Post(especially Ukraine, Belarus ), please wait patiently, it is substantially slow, at least will take about 30 days . 5:For Some Products,Like buy a fresh car it's going to has some smelling,its completely ordinary situation, once you utilizing at the start it'd have some smelling even slight smoke comes from motor, but dont worry, that since the new motorgets heating up lubricant which covered on coils, it will is going away after few extra occasions use. Thanks for your attention. 6:We can deliver the 4 varieties plugs as below, so please verify and judge well suited plugProduct parameterVoltage: 220VPower: boiling pot 450W; sandwich maker 650WHeating method: boiling pot: heating plate; sandwich maker: heating tubeProduct size: 250*220*158mmThe inner size of the bakeware: 133*119*16mmProduct advantages1. Anti-scalding handle, delicate to move, heat insulation and anti-scalding2. Overheating protection function, the temperature is maintained in the selected interval, and the heating is stopped when the temperature is higher than the set temperature3. Automatic buckle, little need to buckle manually4. Removable bakeware for simple cleaning5. Food grade non-stick coating, clear to clean6. Surface heating, high utilization rate, can be positioned in ceramic pots, iron pots, chrome steel pots, immoderate borosilicate glass and different high temperature pots for heating7 energy-gathering heating plate, the entire floor is heated, and the heating is even8. Double-twist branch operation, smooth to use9 thick baking tray, regular edge-sealing sandwichShipping Information1 can send the parcel via China Registered Mail Post or HongKong Registered Post Air Mail,e-Packet,China Express or China EMS,DHL,Fedex,UPS.. nations can get hold of the parcel within 15~35 business days transport via China Registered Mail Post or HongKong Registerd Post Air Mail or e-Packet,Fedex,UPS shipping might shipping the parcel all through 1~8 business days for most nations shipping veritably takes 7~15days enterprise days,(The deal shipping date depending on the specific of customer personal country) Malaysia Shipping China Post Ordinary Small Packet Plus Both with out the monitoring information you have not acquired your parcel within 30 days after parcel shipped out,please contact with us would song the cargo and are available back to you as soon as possibe with reply target is visitor satisfaction~!7 Duties/ Tax Fee/ Charges are not integrated in payment of things or Shipping Fee,These Charges are the buyers responsibility the orders ususally could be shipped out inside 3 enterprise days after commission receiving cleanred QQ: How do I pay for my purchase?A: We accept Credit Card, TT remittance, Western Union, MoneyGram and the other fee methods. If you've difficulty in making payment, please contact with us for help: Is there any guarantee for the products I bought?A: We reward one year guarantee yet all transport prices needs to be paid by means of customers: I received the parcel broken,What can I do now?A: Please contact with us first,We may possibly give you the resolution at once.(Do no longer open any dispute or give me any adverse suggestions first.)Q: I am a reseller wish to purchase many goods of your item,whats the wholesale price?A: Hi, thanks for your inquiry,if you should buy broad quantity,please deliver e-mail to us, we are able to give you the excellent price,thank you!About feedbackAll the excellent feedbacks are favored you are convinced with our carrier and products, please leave us a good feedback. It is the biggest for us you've got any subject once you obtained the parcel, please touch us first rather than go away destructive feedback. Just a damaging or neutral feedback will not remedy the problem.