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1:To Germany customersPlease let us know your EORI quantity if you wish to carry via FedEx or TNT . Without them, shall we entirely via technique of DHL, Hong Kong submit or China Post ! 2 :To Russian customersPlease go away the entire call (at least three words) , including first name, middle name and final name, in some other case Russian Post won't releases the parcel and go back to China !And if you wish to want Cainiao Heavy Parcel Line to ship,please go away your Tax Number. 3:To Brazilian customersIf you desire to carry via FedEx, DHL, TNT, UPS, please tell me your tax quantity ( CPF or CNPJ ). Without it, customs will go back items to China . 4:To Ukraine, Belarus customersIf you choose to bring through China Post(especially Ukraine, Belarus ), please wait patiently, it is considerably slow, not less than will take about 30 days . 5:For Some Products,Like purchase a new car it's going to has some smelling,it&;s completely regular situation, when you utilizing at the beginning it might have some smelling even slight smoke comes from motor, but don&;t worry, that since the new motorgets heating up lubricant which coated on coils, it will goes away after few extra events use. Thanks in your attention. 6:We can ship the four types plugs as below, so please test and choose correct plugProduct parameterVoltage: 220VPower: boiling pot 450W; sandwich maker 650WHeating method: boiling pot: heating plate; sandwich maker: heating tubeProduct size: 250*220*158mmThe inner length of the bakeware: 133*119*16mmProduct advantages1. Anti-scalding handle, easy to move, heat insulation and anti-scalding2. Overheating protection function, the temperature is maintained in the selected interval, and the heating is stopped when the temperature is elevated than the set temperature3. Automatic buckle, no use to buckle manually4. Removable bakeware for easy cleaning5. Food grade non-stick coating, gentle to clean6. Surface heating, excessive utilization rate, could be placed in ceramic pots, iron pots, stainless steel pots, high borosilicate glass and diverse extreme temperature pots for heating7 energy-gathering heating plate, the entire surface is heated, and the heating is even8. Double-twist branch operation, clean to use9 thick baking tray, regular edge-sealing sandwichShipping Information1 can deliver the parcel via approach of China Registered Mail Post or HongKong Registered Post Air Mail,e-Packet,China Express or China EMS,DHL,Fedex,UPS.. international locations can receive the parcel within 15~35 venture days transport by means of China Registered Mail Post or HongKong Registerd Post Air Mail or e-Packet,Fedex,UPS shipping may possibly shipping the parcel throughout 1~8 business days for most nations delivery usually takes 7~15days business days,(The deal shipping date looking on the specific of shopper own country) Malaysia Shipping China Post Ordinary Small Packet Plus Both without the tracking information you haven't received your parcel within 30 days after parcel shipped out,please touch with us would song the cargo and come again to you as quickly as possibe with reply target is guest satisfaction~!7 Duties/ Tax Fee/ Charges aren't incorporated in fee of things or Shipping Fee,These Charges are the buyers&; obligation the orders ususally would be shipped out inside 3 enterprise days after fee receiving cleanred QQ: How do I pay for my purchase?A: We accept Credit Card, TT remittance, Western Union, MoneyGram and the other commission methods. If you have situation in making payment, please touch with us for help: Is there any warranty for the products I bought?A: We present 300 and 65 days warranty but all shipping charges must be paid via technique of customers: I obtained the parcel broken,What can I do now?A: Please contact with us first,We may perhaps provide the resolution at once.(Do no longer open any dispute or give me any adverse suggestions first.)Q: I am a reseller wish to buy many pieces of your item,what&;s the wholesale price?A: Hi, thank you in your inquiry,if you should purchase wide quantity,please ship e-mail to us, we can give you the best price,thank you!About feedbackAll the large feedbacks are favored you are satisfied with our carrier and products, please depart us a reputable feedback. It is the most important for us you've any concern once you received the parcel, please contact us first rather than depart unfavourable feedback. Just a adverse or neutral feedback won't solve the problem.